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Staff at Phoenix School have a responsibility for the safety and wellbeing of our pupils. We also work collaboratively with external agencies to ensure pupils and staff are safeguarded and their welfare is promoted. All safeguarding concerns are dealt with by staff trained to the level of Designated Safeguarding Lead. The rest of the school staff, teaching and non-teaching, undergo annual training around their own safeguarding requirements as outlined in Keeping Children Safe in Education.
Should you have any concerns about the health, safety or wellbeing of a pupil who attends Phoenix School you should share this information with an appropriate member of staff immediately. If your concerns are of a child protection nature, where you feel the pupil may be subjected to either physical, sexual, emotional abuse or neglect you can contact the people listed below via the school office
From time to time, pupil information may be shared with third party agencies where welfare concerns have been raised. These concerns will initially be shared with the pupil’s parents or carer unless their involvement places the pupil at risk.
Our safeguarding policy can be found on the school website or alternatively you can contact the school office for a printed copy.
Local Authority Contacts:
CASS contact details
Monday to Thursday: 8:45am to 5:15pm
Friday: 8:45am to 4:15pm
Telephone: 0121 303 1888
CASS emergency out-of-hours
Telephone: 0121 675 4806
Other Contacts
Police – 999 in an emergency call or 101 non-emergencies.
Childline – (24/7 free call) 0800 1111
NSPCA Helpline – 0808 800 5000 or email [email protected]
Samaritans – 116 123 (24/7 free call) or email [email protected]
Young Minds Parents Helpline – 0808 802 5544 -Helpline is open 9:30am – 4pm, Mon – Fri.
Child Exploitation and Online Protection Agency (CEOP) – CEOP Safety Centre
